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Returns & Refunds
Not satisfied? Send it back within 30 days for a full refund.
30-Day Guarantee
Return any standard order within 30 days of delivery — no questions asked.
Easy Process
Email us, we send a prepaid return label, you drop it in the mail.
Fast Refunds
Refunds are issued within 3 business days of receiving your return.
Limited Drops
Phantom Eclipse and other limited editions are final sale once shipped, except for damage or defects.
How to return
Email admin@powerguardhq.com with your order number and the reason for return. We'll send a prepaid shipping label within 24 hours.
Condition
Items must be returned in original, unused condition with the original packaging. Returns missing packaging may be refunded at a reduced rate.
Refund timing
Once we receive your return, we'll inspect it and issue your refund within 3 business days. Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
Damaged or defective
If your item arrives damaged or defective, send a photo within 7 days and we'll ship a free replacement — no return required.